Royal Air Maroc
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Founded | 1957 | ||||||
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Hubs | Mohammed V International Airport | ||||||
Focus cities | |||||||
Frequent-flyer program | Safar Flyer | ||||||
Airport lounge | Atlas Lounge[1] | ||||||
Subsidiaries | |||||||
Fleet size | 53 | ||||||
Destinations | 94[citation needed] | ||||||
Company slogan | The wings of Morocco | ||||||
Parent company | Moroccan Government | ||||||
Headquarters | Casablanca-Anfa Airport Casablanca, Morocco |
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Key people | Abdelhamid Addou (CEO) | ||||||
Net income | ![]() |
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Employees | 2,928 [2] | ||||||
Website | royalairmaroc |
Royal Air Maroc (Arabic: الخطوط الملكية المغربية, Al-Khuṭũṭ al-Malikiyyah al-Maghribiyyah, literally Royal Moroccan Lines or Royal Moroccan Airlines; Berber: Amuddu Ugenna Ageldan Umerruk, MGGM), more commonly known as simply RAM, is the Moroccan national carrier,[3] as well as the country's largest airline.[4] RAM is fully owned by the government of Morocco, and has its headquarters on the grounds of Casablanca-Anfa Airport. From its base at Mohammed V International Airport,[5] the carrier operates a domestic network in Morocco, scheduled international flights to Africa, Asia, Europe, and North and South America, and occasional charter flights that include Hajj services.[6]
Contents
History
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Early years

Royal Air Maroc—Compagnie Nationale de Transports Aériens was formed in July 1953Junkers Ju-52s— and Compagnie Chérifienne de Transports Aériens Air Maroc, that was founded in 1947 and commenced scheduled operations in 1949.[8] The fleet of the newly formed airline included six Bretagnes, four Commandos, five DC-3s and two Languedocs.[9] These aircraft worked on routes previously served by the predecessor companies, plus Frankfurt, Geneva and Paris.[10] The name Royal Air Maroc (RAM) was adopted on 28 June 1957 ,[nb 1] with the government of Morocco having a 67.73% stake.[11] Hajj flights commenced in 1957.[10] The carrier's fleet comprised 16 aircraft by April 1958 , including four DC-4s, three DC-3s, seven Bretagnes and two C-46s.[12] In May 1958 , the airline ordered two Caravelles.[7]:101 In July, a number of long-haul routes were launched using four Lockheed L-749 Constellations leased from Air France, and the coastal Oran–Oujda run —which had been suspended in May— was reopened. Also in 1958, the carrier started flying to Gibraltar. The arrival of the Constellations enabled the airline to withdraw the DC-4s from service.[10]
as a result of the merger of Compagnie Chérifienne de'l Air (Air Atlas) —set up in 1946 withA single Caravelle was part of the fleet of four L-749 Constellations, four DC-4s and three DC-3s by April 1960 , making the Caravelle the first jet aircraft operated by the company; another Caravelle was yet to be delivered.[8] The type began serving the Rabat–Bamako route in July 1961 . By 1964, there were three Caravelles in the fleet.[10] A fourth was ordered in late 1964.[13] At April 1965 , the company had 758 employees and chairmanship was held by Mohammed Al Fassi. The route network included services within North Africa, and also linked North Africa with France, Germany, Italy, Spain and Switzerland; the Casablanca–Dakar and Casablanca–Las Palmas sectors were also flown. Shareholding at the time was split between the government of Morocco (64%), Air France (21%), Compagnie Generale Transatlantique (7.6%), Aviacion y Comercio (5%) and others (2.4%).[14] An order for a fifth Caravelle was placed in early 1968.[15] By 1969, all routes to Europe and North Africa were flown using solely these aircraft.[16] In 1969, the carrier placed its first order with Boeing.[17]
Royal Air Maroc took delivery of the first Boeing aircraft, a Boeing 727-200, in 1970,[18] with the carrier deploying it on revenue service on 15 May.[10] Subsidiary airline Royal Air Inter was formed early in the year to undertake domestic routes using Fokker F-27 Friendship equipment; this sister company started operations on 2 April 1970, and by May 1971 , it was serving Agadir, Al Hoceima, Casablanca, Fez, Marrakesh, Oujda, Rabat, Tangier and Tetouan.[19] The RAM's fleet at May 1971 comprised two Boeing 727-200s, along with four Caravelles and two SIAI Marchetti SF.260s.[20] At a cost of US$8.85 million, a third Boeing 727-200 was ordered in 1972.[21] In 1974, the carrier ordered a single Boeing 727-200 Advanced,[22] followed by an order for a fourth Boeing 727-200.[23] Also that year, negotiations with Air France for the lease of a Boeing 707-320B started.[10] By March 1975 , the Boeing 707 was part of an 11-strong fleet, along with four Boeing 727-200s, four Caravelles, and two SIAI Marchetti SF.260s.[24] RAM flew the leased Boeing 707 to New York for the first time in April 1975 , becoming the first Arab airline in serving this destination.[10] During the year, the company acquired three Boeing 737-200s to replace the Caravelles.[25] Also in 1975, a weekly non-stop service to Rio de Janeiro was started.[26] An order for three more Boeing 727-200s was placed in early 1976.[27] That year, the four Caravelles were withdrawn from service and sold. A Boeing 747-200B entered the fleet in September 1978 .[26]
The 1980s
By July 1980's fleet consisted of a single Boeing 747-200B, two Boeing 707-320Cs, one Boeing 707-320, seven Boeing 727-200s and three Boeing 737-200s.[28] Another Boeing 727-200, ordered in January that year,[29] was still pending delivery.[28] At a cost of US$16 million, an additional Boeing 737-200 was ordered in 1981, with the US Export-Import Bank arranging a US$5 million loan to secure the delivery, and RAM and private financers funding the balance. Delivery was slated for March 1982 .[30] During 1982, two Boeing 737-200Cs were ordered for US$33 million; deliveries were arranged for March and June 1983 .[31] Late that year, the airline joined the International Air Transport Association.[32]
, Royal Air Maroc had 3,583 employees. At this time, the carrierIn July 1986African airline that introduced the Boeing 757 into service.[33] The first of these aircraft that was delivered to the company set a record for the type when it flew the distance separating Seattle from Casablanca, 4,910 nautical miles (9,090 km; 5,650 mi), non-stop.[34]
, RAM was the firstThe 1990s
In the early days of the decade, the last of the 707s was removed from the fleet. Meanwhile, newer, more efficient, Classic 400 and 500 Series Boeing 737s were introduced to increase the frequency of European routes. By the middle of the decade all 727s had disappeared. To consolidate its North American operations, Royal Air Maroc purchased a single Boeing 747-400. As the decade progressed, new routes to previously under-served African airports were opened.
2000-present
With the increasing number of passengers and newly opened routes as well as increasing oil prices, there was a need to buy new aircraft. In 2000 an order for 20 Next Generation Boeing 737 aircraft and 4 Airbus A321s was placed. Meanwhile, more routes to west and central African cities were opened. RAM was now changing, from providing flights to meet the demands of foreign tourists and Moroccan expatriates, to providing connections between European cities and African cities via the Casablanca hub. In 2002, the company leased two 767s to replace the single 747 in North American routes.
The future
Morocco and the EU signed an open skies agreement in late 2006. This means that Royal Air Maroc will have to face tough competition from low-cost carriers eager to exploit profitable routes between Western Europe and Morocco. A further challenge arises from the high cost of kerosene and the fact that the company may have to drop some of its unprofitable domestic and international routes.
Corporate affairs
Key people
As of February 2016[update], Abdelhamid Addou holds the CEO position.[35]
Head office
Royal Air Maroc has its head office on the grounds of Casablanca-Anfa Airport in Casablanca.[36][37] In 2004 the airline announced that it would move its head office from Casablanca to the Nouaceur Province, near Mohammed V International Airport. MAP, the official state news agency, said that the construction of the headquarters and a 500-room conference hotel would take 1 year and 6 months.[38] The agreement to build the head office in Nouaceur was signed in 2009.[39]
Financial performance
The carrier made a profit of MAD 836 million (some USD 83 million)[40] for the fiscal year (FY) 2012, the best result in ten years.[41] As part of cost-cutting measures that included the reduction in the number of employees by 1,974 between June 2011 and October 2012 and a fleet renewal program, among others, the net income for the same period was reduced to −MAD 43 million from −MAD 1.67 billion in FY 2011.[42] Following restructuration —that included the removal of ten medium-haul aircraft— the staff-to-aircraft ratio decreased from 110:1 to 58:1, whereas the ratio of passengers transported per employee increased from 1,054:1 to 2,329:1.[43]
Business trends
The airline's full formal accounts do not seem to be published; figures disclosed for Royal Air Maroc Group for recent years are shown below (for years ending 30 October):
2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | |
---|---|---|---|---|---|---|---|
Turnover (MADm) | 13,700 | 14,000 | |||||
Operating profits (MADm) | 460 | 168 | −492 | −499 | 718 | 789 | 616 |
Net profits (MADm) | −1,670 | −43 | 184 | ||||
Number of employees (at year end) | 5,280 | 5,352 | 5,018 | 3,892 | 2,725 | 2,928 | |
Number of passengers (m) | 6.1 | 5.8 | 5.6 | 6.2 | |||
Passenger load factor (%) | 67 | ||||||
Number of aircraft (at year end) | 53 | ||||||
Notes/sources | [43] | [43] | [43] | [43] | [43] | [43] | [44][2] |
Ownership and subsidiaries

As of January 2015[update], the airline is owned by the Moroccan government,[43] which has considered the privatisation of the company for about 20 years;[46] the latest plan, dating from late 2012, reportedly included selling up to 44% of the stakes to a Gulf airline.[4] As of April 2014[update], Royal Air Maroc had 2,737 employees; the staff was 5,352-strong in 2010.[43]
As of December 2012[update], The Group Royal Air Maroc had the following subsidiaries:[citation needed]
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- Royal Air Maroc
- RAM Cargo
- Royal Air Maroc Express
- Atlas Aérotechnic Industries
- RAM Academy
Former RAM subsidiaries include:
- Air Gabon International, formed in December 2005joint venture between the State of Gabon and RAM, which held a controlling interest (51%).[47][48] It intended to be the new Gabonese flag carrier.[49] as a
- Air Sénégal International, created in 2000, had its maiden flight in 2001;[50] the government of Senegal was the stockholder of 49% of the company and RAM held the balance at the time it ceased operations in April 2009 .[51][52]
- Amadeus Morocco[53]
- Atlas Blue: RAM's fully owned low-cost subsidiary.[54] It was created on 28 May 2004,[55] and started operations in July the same year.[56] Based in Marrakech, it initially operated a single Boeing 737-400 that was transferred from its parent company and deployed on charter routes to France.[57] Operations were integrated into RAM in 2009,[58] while the fleets of both carriers officially merged on 10 February 2011.[45]
- Atlas Catering Airlines Services
- Atlas Hospitality Morocco,[59] a chain of hotels[60]
- Matis, dedicated to the aircraft wiring industry[59]
Destinations
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As of December 2015[update], Royal Air Maroc has codeshare agreements with the following airlines, which are the actual operators of the routes specified:[61]
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- Air France (domestic routes from Paris)
- Brussels Airlines (Casablanca–Brussels–Casablanca)
- Egyptair (Casablanca–Cairo–Casablanca)
- Etihad Airways: RAM places its code on the Casablanca–Abu Dhabi–Casablanca route, operated with Etihad aircraft, as well as on flights operated by the Emirati carrier that radiate from Abu Dhabi and serve Bahrain, Dubai, Kuwait, Muscat and some destinations in Southeast Asia. Signed in 2007,[62] the agreement was updated in December 2012 .[63]
- Iberia (Casablanca–Bilbao–Casablanca, Casablanca–Las Palmas–Casablanca, Casablanca–Madrid–Casablanca, Casablanca–Oviedo–Casablanca, Casablanca–Valencia–Casablanca)
- JetBlue (selected domestic routes from New York)[64]
- Qatar Airways (a joint venture agreement for services between Morocco and Qatar was signed in May 2015 )[44][65]
- Saudi Arabian Airlines (Casablanca–Jeddah–Casablanca, Casablanca–Riyadh–Casablanca)
- Turkish Airlines (Casablanca–Istanbul–Casablanca)
Frequent flyer programme
RAM's frequent flyer programme is called Safar Flyer.[66] As of January 2013[update], cardholders can earn and redeem miles either by flying RAM, its direct subsidiaries, or its partner airlines Iberia, Etihad Airways and Qatar Airways; hotels and car rental companies offer benefits too.[67]
Fleet
Recent developments
As of March 2013[update], Royal Air Maroc (RAM) operated an all-Boeing fleet.[68] RAM placed an order for nine Boeing 737 Next Generation in October 1996 ; the first of these aircraft the airline took possession of, in July 1998 , was a Boeing 737-800, making the carrier the first scheduled one outside the United States to take delivery of this model.[69] RAM received its first Boeing 737-700 in April 1999 .[70] In March 2001 , RAM placed orders for 20 new Boeing 737 NGs plus two wide-bodied Boeing 767-300ERs in a deal worth about US$1.4 billion.[71][72] That same year, RAM became a new Airbus customer when it bought four Airbus A321s.[73] In January 2002 , the airline took delivery of its first Boeing 767-300ER.[18]
After the carrier's Board of Directors agreed to buy a number of Boeing 787s on 29 July 2005,[74] a memorandum of understanding for the acquisition of these aircraft was signed with Boeing on 31 July the same year.[75] The deal, worth US$650 million and including five Dreamliners, was confirmed in early November that year, with initial delivery slated for October 2008 .[76] The purchase contract was signed in December 2005 , and also included an aircraft of the type on option.[77] Following an over-US$100 million-worth contract that was signed in February 2006 , these aircraft will be powered with General Electric GEnx engines.[78] Boeing delivered RAM's first Dreamliner in December 2014 .[79][80]
RAM was the launch customer for the ATR 72-600, when it took delivery of two of these aircraft, on behalf of its regional subsidiary RAM Express, in August 2011 .[81][82] The carrier had placed an order for four aircraft of the type in March 2009 , along with two ATR 42-600s.[83]
Future plans
In June 2013Boeing 787 was being considered for long-haul routes, whereas the Airbus Neo, the Boeing Max, Bombardier CSeries and Embraers were all being considered for medium-haul flights.[84] A contract for the lease of four Embraer E-190s was signed in mid-2014;[5] the carrier took delivery of the first of these aircraft in November the same year.[43][85]
, RAM's CEO told that airline was seeking for new generation aircraft as a replacement for the ageing fleet, that the carrier will need 20 to 30 new aircraft by 2020, and that theCurrent

As of April 2015[update], the Royal Air Maroc fleet consists of the following aircraft:[86]
Passenger fleet | ||||||
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Aircraft | In Service | Orders | Passengers | Notes | ||
C | Y | Total | ||||
ATR 72-600 | 5[87] | — | 12 | 58[88] | 70 | Operated by Royal Air Maroc Express[89] |
Boeing 737-700 | 6 | — | 12 | 120 | 132 | |
— | 138 | 138 | ||||
Boeing 737-800 | 30 | — | 12 | 159 | 171 | |
12 | 165 | 177 | ||||
— | 183 | 183 | ||||
Boeing 747-400 | 1 | — | 20 | 478 | 498[90] | Boeing 747-8 and Airbus A380 being considered as possible replacement.[91] |
Boeing 767-300ER | 4 | — | 12 | 224 | 236 | |
10 | 227 | 237 | ||||
10 | 225 | 235 | ||||
Boeing 787-8 | 2 | 3[92] | 18 | 256 | 274[90] | |
Embraer E-190 | 4 | — | 12 | 84 | 96 | |
Cargo fleet | ||||||
Boeing 737-300F | 1 | — | N/A | |||
Total | 53 | 3 |
Previously operated
Throughout its history, the carrier operated the following equipment:[68]
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- Airbus A310-300
- Airbus A321-200
- Airbus A330-200
- ATR-42-300
- Boeing 707-120B
- Boeing 707-320
- Boeing 707-320B
- Boeing 707-320C
- Boeing 720B
- Boeing 727-200
- Boeing 737-200
- Boeing 737-200C
- Boeing 737-400
- Boeing 737-500
- Boeing 737-300[93]
- Boeing 747-100
- Boeing 747-200B
- Boeing 747-300
- Boeing 747SP
- Boeing 757-200
- Britannia 300
- Caravelle III
- Caravelle VI-R
- Douglas C-47
- Douglas C-47A
- Embraer E-190-100LR[94]
- Douglas C-54A
- Douglas C-54B
- Fokker 100
- L-749 Constellation[8]
Incidents and accidents
Fatal accidents
- 1 April 1970: A Caravelle III, registration CN-CCV, that was due to complete the first leg of an international Agadir–Casablanca–Paris scheduled flight, crashed on approach to Nouasseur Airport, near Berrechid, when control was lost at about 500 feet (150 m). Sixty one people perished in the accident, out of 82 occupants of the aircraft.[95][96]
- 22 December 1973: a Caravelle VIN, registration OO-SRD, that was completing the first leg of an international non-scheduled Paris–Tangier–Casablanca passenger service, crashed into mountainous terrain on approach to Tangier Airport, some 40 kilometres (25 mi) off the airport. The aircraft had been leased from Sobelair. All 106 occupants on board perished in the accident.[97]
- 21 August 1994: an ATR 42-300 operating Flight 630, the domestic Agadir-Casablanca route lost control at 16000 feet, entered a steep dive, and crashed into nearby mountains. Investigators suspect that the pilot deliberately disengaged the autopilot and directed the aircraft into the ground. All of the 44 passengers and crew members were killed.
Non-fatal hull losses
- 14 November 1958: The undercarriage of a Douglas C-47A, registration CN-CCJ, collapsed on landing at Tangier Airport.[98]
- 26 March 2003: The nosegear of a Boeing 737-400, registration CN-RNF, collapsed after landing at Oujda-Les Angades Airport.[99]
See also
Notes
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Citations
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Bibliography
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External links
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Wikimedia Commons has media related to Royal Air Maroc. |
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- ↑ Lua error in package.lua at line 80: module 'strict' not found. Archived 12 February 2016 at the Wayback Machine
- ↑ "Non-airline partners." Royal Air Maroc. Retrieved on 19 October 2009. "Royal Air Maroc, Safar Flyer, Headquarters of the Royal Air Maroc Group, Casa – Anfa Casablanca Airport–"
- ↑ "Legal Notice" (Archive). Royal Air Maroc. p. 10/29. Retrieved on 24 August 2014. (under "Article V - Reservations") "Customer Service complaints Casa-Anfa Airport Casablanca 20200 MOROCCO"
- ↑ "Royal Air Maroc.(Africa/Middle East)(Brief Article)." Air Transport World. 1 July 2004. Retrieved on 19 October 2009.[dead link]
- ↑ "Casablanca: Nouaceur abritera le futur siège de la RAM." L'Économiste. 18 August 2009. Retrieved on 19 October 2009.[dead link]
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- ↑ Lua error in package.lua at line 80: module 'strict' not found. Archived 5 January 2015 at the Wayback Machine
- ↑ Lua error in package.lua at line 80: module 'strict' not found. Archived 5 January 2015 at the Wayback Machine
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- ↑ 90.0 90.1 Lua error in package.lua at line 80: module 'strict' not found. Archived 16 January 2015 at the Wayback Machine
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- ↑ Lua error in package.lua at line 80: module 'strict' not found. Archived 14 December 2014 at the Wayback Machine
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- ↑ Accident description for CN-CCV at the Aviation Safety Network. Retrieved on 29 December 2012.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Accident description for OO-SRD at the Aviation Safety Network. Retrieved on 8 January 2013.
- ↑ Accident description for CN-CCJ at the Aviation Safety Network. Retrieved on 29 December 2012.
- ↑ Accident description for CN-RNF at the Aviation Safety Network. Retrieved on 8 January 2013.
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